Frequently Asked Questions
What are your rates?
Our rates vary depending on size and type of storage. A complete
list of rates are available in Sizes and Rates.
Should I make a
Availability changes on a daily basis. In order to make sure that
the space that you want is available when you need it, we recommend
that you make an advance reservation.
Do I need insurance?
You may carry your own insurance (check your homeowner's or
renter's policy to see if you are already covered) or apply for
insurance coverage from a company that specializes in self-storage
insurance. We provide new tenants with a brochure from one of these
companies. Insurance is the tenant’s responsibility.
Do you give me a key?
You provide your own lock and key so that you are the only one
with access to your unit. You may purchase a high quality security
lock at our storage office.
Can I pay for my unit over
You will need to visit the facility to lease your unit and make
the initial payment. After that, you may call to make payments via
What type of payment do you
We accept cash, check, Visa, and Mastercard. If you drop your
payment in the night payment box, please DO NOT put cash in this
Do you sell boxes?
We sell a variety of moving boxes at
the storage office.
Can you receive packages
and mail on my behalf?
We will gladly accept packages and mail for you and notify when
they arrive. The items will remain in the storage office until you
pick them up. Other arrangements can be made on an individual basis.
Contact the manager.
What is the minimum time
that I can store for?
There is no minimum storage time but the minimum rental period is
What kind of
documentation do I need to rent a unit?
A valid driver’s license or federal ID with picture is required
to lease a unit.
Do you have your own
While we do not offer moving services, there are a variety of
movers available in our area which one of our Storage Professionals
will gladly assist you in locating. Check the yellow pages under the
heading "movers" for a complete list.
How long will it
take to complete my transaction on move-in day?
The entire move-in process should take less than 15 minutes.
Please keep in mind that this time could vary depending on whether
there are other customers ahead of you when you arrive. Mornings are
usually the slowest period of the day while afternoons are busier.
What are your hours of
Please check here for our office and